SmartHQ™
We believe in integrating smart technology into the heart of every home. Connected appliances combine with the SmartHQ™ app to introduce new and unique kitchen and laundry experiences to your home, for greater convenience, seamless control and versatility.
Download the SmartHQ™ app
To get started, download the free SmartHQ™ app for your Apple or Android phone, and connect your Haier Wi-Fi enabled appliances.
Connected appliances
SmartHQ™ is where your home’s digital and physical worlds come together to make life easier, with convenient control of your Wi-Fi enabled Haier appliances.
Future ready living
At home, at work, or on holiday, SmartHQ™ keeps you seamlessly connected to your home ecosystem. Check how long the dishwasher has to go, get notified when the washing machine is done, or put the dryer on so it’s ready when you arrive home.
Help is always at hand
Enjoy seamless control with Google Home Assistant or Amazon Alexa integration, and helpful SmartHQ™ notifications that provide visibility of appliance performance and status.
Security
We have achieved Gold verification level for UL’s IoT Security Rating which prioritises the protection of your appliance, data and privacy through every stage of development, manufacturing, and maintenance, with regular audits and testing to ensure the standards are maintained.
READ MOREHow to Connect
Step 1: Download SmartHQ™
Then sign in or create an account. If you’re creating a new account, you’ll be asked to verify your email address, then return to the app to sign in.
Step 2: Select your appliances
After signing in, select the first appliance you want to connect. You’ll have the opportunity to set up additional appliances later.
Step 3: Connect with your appliance
The connection experience varies per product. Within SmartHQ™, once you have selected your appliance, you'll be guided through steps to connect.
Need more guidance? View step-by-step guide
Smart and Secure
SmartHQ™ is the go-to control platform for several leading global appliance brands. Designed and developed in the USA, it’s designed with privacy in mind.
Data Safety
With gold-standard data encryption and data protection, SmartHQ™ is designed to keep your appliances and data safe. Regular testing and updates are done to make sure it stays that way.
Trusted Partners
Thanks to our partnerships with trusted companies, SmartHQ™ sends software updates to compatible appliances wirelessly. You’ll always be ready for the latest smart features, cycles, and experiences that make your daily life easier.
Control on the Go
With remote control, you can be anywhere when you turn the oven on to preheat, start the dishwasher or put the laundry on so it's ready when you arrive home.
Get Notified
Activate notifications for your connected appliances so you know when the washing is done, if the dryer’s finished with your clean sheets or when the oven has finished preheating.
Software Updates
The ability to update compatible products post purchase enables new experiences, features and functionality on both the product and app to be added, bugs to be fixed and performance to be optimised, improving the experience users have throughout the lifetime of their product.
Shop Smart Appliances
Frequently Asked Questions
The app and digital platform you will need to pair your Connected Home appliances. Once paired, SmartHQ™ helps you control, manage and monitor your connected appliances remotely from your device. SmartHQ™ is the gateway to in-app companions such as Kitchen Assistant.
Because there are always moments when your hands are full, we’re introducing convenient hands-free help through integration partnerships with Google Assistant and Amazon Alexa*.
* Dependent on functionality available in your region.
Connected appliances look just like non-connected appliances. However, for greater convenience they connect to your home Wi-Fi, enabling you to monitor and control them remotely, including receiving notifications, wherever and whenever.
Open the SmartHQ™ app, connect your appliance if you haven’t already – using the instructions in the app – then tap on its icon. You’ll be able to see its status, and a range of ways to control it, from adjusting temperatures to switching modes or ordering consumables like water filters.
A Connected Home expands and enhances the experience of your appliances. It brings flexibility and convenience to heating, cooling, and hot water. Adjust your air conditioner settings remotely, schedule heating and cooling to suit your routine, and learn how to clean your products to keep them running smoothly.